Privacy Policy

Information We Collect

We may collect the following information when you contact us or use our website:

• Full name
• Email address
• Phone number
• Company name
• Website URL
• Message or inquiry details
• SMS consent preferences
• Technical data such as IP address, browser type, device information, and pages visited

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and customer support requests
• Provide logistics and transportation-related services
• Send appointment confirmations and service updates
• Process requests submitted through our contact forms
• Improve our website and customer experience
• Comply with legal obligations

SMS Communications

If you provide your phone number and opt in to receive SMS messages, you agree to receive conversational text messages from ESCO Logistics LLC regarding inquiry responses, service updates, order information, and appointment reminders.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

We do not sell or share your SMS consent with third parties for marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to analyze website traffic, remember user preferences, and improve functionality.

You can disable cookies through your browser settings, although some website features may not function properly.

Information Sharing

We may share information with:

• Service providers who assist with website hosting, email delivery, analytics, or customer communications
• Legal authorities when required by law
• Business partners only when necessary to provide requested services

We do not sell personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for communications
• Request information about how your data is used

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Children's Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

ESCO Logistics LLC

Email: nimsy@escologisticsllc.com

Website: https://escologisticsllc.com

If you have any questions about this Privacy Policy or our data practices, please contact us using the information above.