Final Mile Delivery
Protect your brand at the most critical touchpoint. Specialized home and business delivery services for heavy, bulky, or high-value items requiring extreme care.
Our Final Mile Features
White Glove Installation
Our teams don't just drop off boxes. We provide room of choice delivery, unboxing, full assembly and installation, and removal of all packaging debris.
Real-Time Tracking
End consumers receive SMS/email updates, live map tracking on the day of delivery, and an automated post-delivery satisfaction survey.
Self-Scheduling
We empower your customers to schedule their own delivery appointments through our intuitive online portal, reducing missed deliveries.
Returns Management
Streamlined reverse logistics. We handle pickup, inspection, repackaging, and routing back to your distribution center or to liquidation.
The Delivery Experience
Receive & Inspect
Items arrive at our local cross-dock facility where they are carefully unloaded and inspected for any concealed damage before final delivery.
Schedule
The consumer selects a convenient delivery window via SMS link or phone call with our local customer service team.
Deliver & Install
A uniformed two-person team arrives in a branded box truck, delivers the item to the room of choice, and completes any necessary assembly.
Survey & Sign-off
Electronic proof of delivery is captured including photos. The consumer completes a quick satisfaction survey before the team departs.